Description
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a Medical Operations Associate, you will provide medical and scientific operational support for clinical research activities, working closely with Medical Monitors and cross-functional project teams. You will help ensure that medical deliverables, safety-related data reviews, and project documentation are completed accurately and in line with study requirements.
Responsibilities:
- Contribute to the preparation and maintenance of Medical Management Plans, trackers, reports, and other project deliverables.
- Participate in data-review activities related to patient safety and diagnostic results.
- Communicate with investigational sites and sponsors regarding medical-affairs matters under appropriate supervision.
- Collaborate with Project Management, Safety, Regulatory Affairs, and other operational teams to support effective study delivery.
- Participate in internal and external project meetings and teleconferences, as required.
- Support project and financial tracking, including unit metrics, out-of-scope activities, and change orders.
- Maintain accurate and up-to-date documentation and project-tracking systems.
- Contribute to process-improvement initiatives and help streamline workflows across Medical Affairs.
Your Profile:
- Bachelor’s degree in life sciences, nursing, pharmacy, or another related medical or scientific field.
- Fresh graduates are welcome to apply. Previous experience in clinical research, medical affairs, pharmacovigilance, or patient safety is an advantage but not required.
- Basic understanding of clinical research protocols, patient safety, and applicable regulatory standards is preferred.
- Strong attention to detail, with the ability to organize priorities and manage multiple deliverables.
- Good written and verbal communication skills, with a collaborative and proactive approach to working with cross-functional teams.
- Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
- Willing and able to work in a home-based setup (office-based for the first 6 months).
Rewards & Benefits:
- Competitive base salary and performance-related incentives.
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable.
- Retirement and pension plans.
- Life assurance and disability coverage.
- Employee assistance programmes and wellbeing resources.
- Learning and development opportunities through structured training and career pathways.