Description
We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.
At CVS Health, you'll be surrounded by colleagues who care deeply, innovate with purpose, hold themselves accountable and prioritize safety and quality in everything they do.
Job Details:
As a Clinical Case Manager – Behavioral Health (Licensed), you will use your clinical expertise to provide comprehensive case management, crisis intervention, and care coordination that improves outcomes and supports whole-person health.
Responsibilities:
- Conduct comprehensive behavioral health assessments using clinical tools, data analysis, and benefit plan reviews
- Develop individualized care plans that address both behavioral and physical health needs
- Coordinate care with providers, community organizations, and support services
- Apply advanced clinical judgment to identify and mitigate risk factors impacting member outcomes
- Perform crisis intervention for members experiencing behavioral health or medical crises and ensure appropriate referrals and follow-up
- Utilize Motivational Interviewing techniques to engage members and promote sustainable behavior change
- Coordinate psychosocial wraparound services and connect members with community resources
- Support cost-effective care through proactive care planning and resource utilization
Requirements:
- Master's degree in Behavioral Health, Social Work, Counseling, Psychology, or a related field
- Active, unrestricted independent behavioral health license in your state of residence (e.g., LCSW, LISW, LMFT, LPC, LCPC, LPCC, LMHC, or equivalent)
- 3+ years of post-master's direct clinical experience in a hospital, ambulatory, outpatient, or similar clinical setting
- 3+ years of experience treating mental health and substance use disorders
- 3+ years of experience utilizing Motivational Interviewing techniques
- Case Management experience
- Ability to simultaneously talk on the phone and document in clinical systems
- Strong technical proficiency and comfort working in a virtual environment
Preferred Qualifications:
- Crisis intervention experience
- Managed Care experience
- Utilization Review or Utilization Management experience
- Discharge Planning experience
- Experience working with complex behavioral health populations
Benefits:
- Fully remote position available anywhere in the United States
- Consistent Monday–Friday schedule
- No weekends or holidays
- Meaningful work supporting members with complex behavioral health needs
- Collaborative clinical environment with opportunities for professional growth
- Ability to make a measurable impact on member outcomes and quality of life
- Comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources
Salary Range: $60,522.00 - $129,615.00 per year
Anticipated Weekly Hours: 40 hours per week
Time Type: Full-time