Description
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We are looking for a Staff Forward Deployed Engineer (FDE) to join our team. The team is responsible for taking our large language models and making them work reliably, securely, and at peak performance within our customers' custom infrastructure and data perimeters.
As a Forward Deployed Engineer, you will:
- Embed directly with customer engineering teams to architect the connective tissue between our AI models and their live, complex production environments.
- Design advanced model serving topologies, implementing multi-tenant architectures, intelligent model routing, and cross-datacenter failover strategies for multi-cluster environments.
- Optimize AI-in-a-box and private deployments, balancing localized SRE constraints like Kubernetes multi-cluster scale with raw model performance.
- Conduct rigorous benchmarking and profiling of customer LLM workloads, root-causing performance degradation via metrics, dashboards, and distributed logs.
- Accelerate hardware validation, collaborating with clients to run and support Cohere models on next-generation accelerators (GPUs, TPUs, AMD, and custom ASICs).
- Translate complex field friction into platform upgrades, delivering prescriptive feedback and contributing directly back to core product features.
- Ensure Day-1 production reliability, assisting customers in establishing sound deployment patterns, SLOs, and observability frameworks.
You may be a good fit if you have:
- 8+ years of engineering experience running production infrastructure, designing large-scale distributed systems, or deploying enterprise software in complex environments.
- Deep technical depth in production Kubernetes, including orchestration across multi-cluster and hybrid/multi-cloud ecosystems (GCP, Azure, AWS, OCI).
- Strong understanding of LLM architecture and inference dynamics.
- Hands-on experience with modern inference engines and optimization stacks (e.g., vLLM, TensorRT-LLM, lmd, or Dynamo).
- Familiarity with distributed serving techniques.
- Exceptional customer-facing technical leadership.
- Strong programming foundations in Python, Go, or C++.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75 or equivalent in your local currency.
- Full health and dental benefits.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months.
- Annual enrichment benefits.
- 6 weeks of paid vacation.
- Budget for traveling to other offices.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin, and Seoul.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit.
- Everyone receives a $500 home office stipend.