Description
As the Regional Workplace Operations Manager at Airbnb, you will be responsible for creating an intentional, welcoming, and high-functioning office experience that enables employees, leaders, and guests to feel connected, productive, and inspired.
You will serve as the connective tissue across office operations, hospitality, employee engagement, and local community experience, partnering closely with cross-functional stakeholders to ensure each office reflects Airbnb's culture and values.
Key responsibilities include:
- Leading through hospitality, maintaining a visible and approachable presence within the office community
- Driving operational excellence, establishing and maintaining office operating standards
- Owning the office experience, overseeing the daily office experience and ensuring a welcoming environment
- Enabling gathering and engagement experiences, preparing the office for high-visibility visits and events
- Building strong partnerships with local leaders, executive admins, and cross-functional partners
Requirements:
- 6-9+ years of experience in workplace experience, hospitality, events, employee engagement, operations, or related fields
- Experience owning and executing programs, events, or operational experiences end-to-end
- Strong hospitality mindset with a passion for creating thoughtful and high-quality experiences
- Experience managing vendors, operational partners, or service delivery teams
- Strong stakeholder management and relationship-building skills
Preferred qualifications:
- Experience supporting employee engagement, cultural programming, gatherings, or community-building initiatives
- Ability to balance strategic thinking with hands-on execution
- Passion for Airbnb's mission, culture, and values