Description
Cigna Healthcare, a global health service company, is looking for a Product Owner to join their team. The Product Owner will be accountable for maximizing value delivery at the Scrum Team level by translating product strategy and priorities into high-quality, executable backlog items.
Key Responsibilities:
- Collaborate with the Agile Product Manager to support product vision, roadmap, and outcomes aligned with business strategy and customer needs.
- Ensure delivery progress and milestones are visible to keep roadmaps relevant and timely.
- Act as the voice of the customer for the Scrum Team, ensuring backlog priorities reflect customer value.
- Translate release train backlog priorities into clear, value-focused team backlog priorities.
- Support Agile Product Manager in the refinement of features.
- Lead the decomposition of features into user stories and ensure ongoing refinement with developers, testers, and business subject matter experts.
- Own Jira backlog quality and approve user stories before moving to Done/Accepted.
- Lead PI planning cycles and objectives to enable predictable execution at team level.
- Collaborate with Scrum Master, QA, and UAT teams to track delivery, quality, and predictability metrics.
- Ensure analytics are in place to monitor utilization, customer experience, and delivery performance.
- Share actionable insights with the Agile Product Manager to drive product evolution and improvement.
- Foster a growth mindset and a psychologically safe team culture.
- Demonstrate an Agile mindset focused on learning, feedback, and value validation.
- Partner with stakeholders to maintain alignment and manage dependencies.
- Drive continuous improvement through data-informed decision making.
- Collaborate with Customer Experience and UX/UI design teams to ensure the customer voice is embedded at all stages of the product delivery cycle.
Required Competencies:
- Strong business and delivery acumen.
- Customer-centric mindset and empathy.
- Ability to translate strategy into executable outcomes.
- Ownership, accountability, and attention to quality.
- Collaboration and stakeholder management skills.
- Continuous improvement and data-driven mindset.
Required Skills and Experience:
- Bachelor’s Degree required
- Strong English language skills required
- Experience working in JIRA tool or an equivalent (preferred)
- Knowledge of agile methodology [preferred/required]
- Experience within healthcare preferred
- Both technically deep and business savvy enough to interface with cross-functional partners
- Proven ability to develop strong working relationships and establish a high level of credibility across functional and lines of business
- High attention to detail and proven ability to manage multiple, competing priorities simultaneously
- Demonstrates strong decision-making skills and problem-solving techniques
- Demonstrates ability to work independently and as part of a collaborative team in a fast-paced and changing environment
- Strong adaptive capability; ability to approach problems pragmatically and creatively in the face of changing circumstances, resources, and direction
- Some degree of flexibility to work with International Health stakeholders across multiple regions and time zones
- Agile Certification: SAFe Product Owner / Product Manager (pre or post hire)