Description
Salesforce, the leader in enterprise cloud computing, is seeking an Incident Response Analyst for our Government Cloud Security Operations team. As part of the Salesforce National Security (SNS) Infrastructure Security Team, the Incident Response Analyst will work on the front lines of Salesforce environments supporting US Government agencies and departments performing national security functions.
The Infrastructure Security Team protects our critical infrastructure and our customers' data from the latest information security threats. The team is responsible for 24x7x365 security monitoring, security operations, real-time analysis of security alert data, and rapid incident response across SNS Cloud environments.
Responsibilities:
- Respond to and investigate cyber security events within the SNS Cloud environments
- Track and document security events and incidents in a ticketing system
- Analyze log data for signs of malicious activity in a Security Information and Event Manager (SIEM)
- Work across multi-disciplined teams to coordinate incident response actions for high-priority, high-transparency operations security issues
- Provide regular updates to senior leaders
Requirements:
- U.S. citizen with an active U.S. Government Top Secret/SCI security clearance with Polygraph
- Related technical degree, such as Computer Science, Software Engineering, Cybersecurity, Information Assurance, or equivalent work experience
- 2+ years experience in cybersecurity, engineering, and/or incident response roles
- Strong interpersonal and communication skills
- Strong problem-solving ability
- Strong technical understanding of the information security threat landscape
Preferred Qualifications:
- Experience with AWS Cloud, Splunk, Azure Sentinel, or ElasticStack
- Technical understanding of TCP/IP network protocols and application layer protocols
- Familiarity with incident response and security operations within cloud environments
- Familiarity with Mac OSX, Microsoft Windows, and Linux/Unix system administration and security controls
Benefits:
- Time off programs
- Medical, dental, vision
- Mental health support
- Paid parental leave
- Life and disability insurance
- 401(k)
- Employee stock purchasing program
The typical base salary range for this position is $117,200 - $176,700 annually.