Description
We are seeking a Specialty Sales Team Leader to join our team at Target. As a Specialty Sales Team Leader, you will be responsible for delivering exceptional guest experiences, driving sales growth, and leading a team of consultants.
The starting pay range for this position per hour is $20.75 - $22.75, and the full pay range is $20.75 - $35.25 per hour. Pay is based on several factors, including labour markets, education, work experience, and certifications.
As a Specialty Sales Team Leader, you will:
- Consistently deliver guest experience commitments to create an Easy, Inspiring, and Friendly guest experience
- Ensure every team member understands, is trained, and consistently delivers on Target's guest experience commitments and consistent operations
- Actively observe and provide feedback, holding team members accountable while recognising great guest experience moments
- Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align team on the right behaviours and execution
- Demonstrate a service culture that prioritises the guest service experience
- Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning
- Develop, coach, and lead a team of consultants who are knowledgeable and passionate
- Assign daily tasks to team members based on planned workload and guest traffic patterns
- Encourage team to use tools available in their department to welcome, inspire, and influence guests
- Partner with third-party vendors to ensure brand standards and merchandising are being met
- Support team execution of changes and updates to merchandise sets and visual presentations
- Create inspiring visual moments by ensuring product is organised, signed correctly, and merchandised to support seasonal trends
- Support your direct leader in leading assigned department area backroom processes, organisation, layout, and replenishment of the sales floor
- Participate in team hiring and onboarding processes
- Lead your team in prioritising the guest experience by ensuring the fitting rooms are welcoming, clean, and safe
- Support your direct leader in establishing clear goals and expectations and hold team members accountable to expectations
- Demonstrate a culture of ethical conduct, safety, and compliance
- Lead and demonstrate a safety culture through modelling and recognising safe behaviours
- Model the execution of physical security processes to enhance the in-store security culture
- Support merchandise protection strategies across the total store
- Occasionally assume store-level leadership on duty (LOD) responsibilities
- Address all store emergency and compliance needs
- Support guest services such as back-up cashier, order pick-up, and Drive-up
To be successful in this role, you should:
- Enjoy interacting and helping others
- Thrive in a fast-moving, highly active, and physically demanding role
- Be open to working a variable work schedule with varying hours, days, or shifts
- Have a high school diploma or equivalent
- Be at least 18 years of age or older
- Have previous retail experience (preferred but not required)
- Be able to lead and hold others accountable
- Be able to communicate on multiple frequency devices and operate handheld scanners and other technology equipment
- Be able to work independently and as part of a team
- Be able to manage workload and prioritise tasks independently
- Have a welcoming and helpful attitude towards all guests and other team members
- Have effective communication skills
- Be able to remain focused and composed in a fast-paced environment
Target offers eligible team members and their dependents comprehensive health benefits and programs, including medical, vision, dental, life insurance, and more. Other benefits include 401(k), employee discount, short-term disability, long-term disability, paid sick leave, paid national holidays, and paid vacation.