Description
At CVS Health, we're building a world of health around every individual, shaping a more connected, convenient, and compassionate health experience. As a Pharmacy Technician, you'll play a crucial role in delivering compassionate care to our patients every day.
Job Summary You'll work in a fast-paced environment, using your skills and talents to serve and care for our patients and customers. You'll be responsible for managing assigned pharmacy workstations and tasks, supporting the team's ability to promptly, safely, and accurately fill patient prescriptions, while providing caring service that exceeds customer expectations.
Responsibilities
- Manage assigned pharmacy workstations and tasks to support the team's productivity
- Provide exceptional customer service, responding to patient and customer inquiries
- Maintain patient confidentiality and demonstrate ethical conduct at all times
- Ensure compliance with all Federal, State, and Local laws and regulations
- Participate in ongoing training and development to build clinical, technical, and insurance knowledge and expertise
Requirements
- Must be at least 16 years of age
- Licensure requirements vary by state
- Attention and focus, with the ability to concentrate on tasks without distraction
- Excellent customer service skills, with the ability to actively listen and respond to customers' needs
- Strong communication skills, with the ability to use verbal and written communication effectively
- Mathematical reasoning skills, with the ability to calculate day's supply of prescriptions
- Problem resolution skills, with the ability to identify and resolve problems effectively
Physical Demands
- Remaining upright on feet for sustained periods
- Moving about on foot to accomplish tasks
- Picking, pinching, typing, or working with fingers
- Extending hands and arms in any direction
- Bending, stooping, and lifting up to 30 lbs
Preferred Qualifications
- Previous experience in a pharmacy, retail, medical, or customer service setting
- Previous experience as a Pharmacy Technician
- PTCB National Certification
Education High school diploma or equivalent preferred but not required.
Benefits As a full-time employee, you're eligible for a comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources.