Description
At IQVIA, our Project Vendor Managers play a critical role in the successful delivery of global clinical trials.
Working at the intersection of project leadership, vendor strategy and study execution, you'll partner with sponsors, third-party providers and cross-functional teams to ensure vendor services are delivered efficiently, compliantly and with a relentless focus on quality, timelines and patient impact.
What You'll Be Doing
As a key member of the project leadership team, you'll be responsible for the strategic oversight and operational management of third-party vendors supporting global clinical trials.
Key Responsibilities
- Lead third-party vendor oversight across global and regional clinical studies, serving as the primary point of contact for vendors and internal stakeholders
- Drive vendor selection, qualification and onboarding activities in alignment with study requirements and IQVIA processes
- Develop and maintain Vendor Management Plans to support successful study delivery
- Monitor vendor performance against contracted scope, timelines, quality standards, deliverables and budget commitments
- Proactively identify and manage vendor-related risks, issues and contingencies, implementing corrective actions as needed
- Lead vendor governance activities, including performance reviews, escalations and continuous improvement initiatives
- Own vendor management deliverables and ensure effective collaboration between sponsors, suppliers and project teams
- Review and oversee vendor budgets, forecasts, purchase orders and invoices to support effective financial management
- Partner with Clinical Project Managers and cross-functional teams to achieve study milestones and resolve operational challenges
- Support change control activities related to vendor scope, budgets and contracted services
- Leverage IQVIA affiliate capabilities and internal services to optimize study delivery
- Capture lessons learned and share best practices to enhance vendor performance and project outcomes
What We're Looking For
- Bachelor's degree in Life Sciences, Healthcare or a related scientific discipline
- 3+ years of clinical research experience within a CRO, biotechnology, pharmaceutical or healthcare environment
- Experience managing third-party vendors, suppliers, affiliates or outsourced services supporting clinical research studies
- Understanding of vendor selection, qualification, governance and performance management processes
- Experience developing and executing Vendor Management Plans and ensuring delivery against contractual commitments
- Strong knowledge of clinical trial conduct, ICH-GCP guidelines and applicable regulatory requirements
- Experience managing vendor-related risks, issue resolution and contingency planning within complex study environments
- Knowledge of project financials, including budget management, forecasting, purchase orders and invoice review
- Strong stakeholder management skills with the ability to build effective relationships across sponsors, vendors and global project teams
- Excellent communication, presentation and problem-solving skills
- Strong organizational and prioritization abilities with the capability to manage multiple competing demands
- Experience working across geographies and cultures within a global environment
- Familiarity with technology, reporting tools and AI-enabled solutions that support operational decision-making and project delivery
- Passion for improving clinical trial execution and advancing better outcomes for patients worldwide