Description
As a Service Team Leader at Morrisons, you will be the driving force behind the front end of store operations. You will bring a proactive approach to keep things running smoothly across checkouts, customer service, kiosks, and car parks.
Responsibilities:
- Be visible on the shop floor, staying out front with your team, using headsets to jump in quickly, support colleagues, and keep queues moving.
- Lead a friendly, helpful team, building an encouraging team culture where colleagues feel trusted, listened to, and recognised for a job well done.
- Keep standards high, safe, and legal, ensuring all daily processes, cash handling, and legal obligations are followed properly every shift.
- Use data to make good calls, looking at store reports and dashboards to spot what's working, fix problems quickly, and keep improving the checkout experience for everyone.
- Keep waste down, helping to keep the department tidy and organised, making sure put-backs are handled promptly to minimise waste.
Benefits:
- Generous holiday entitlement
- 15% discount in Morrisons supermarkets and convenience stores
- Additional 10% discount card for a friend or family member
- Genuine career progression and development opportunities
- Subsidised in-store cafe or shop floor ranges
- Free parking
- Competitive pension and life assurance
- Healthcare and wellbeing benefits, including Aviva Digital GP
- 'MyPerks' with discounts at high street shops, cinemas, and gyms
- Optional payroll charity donations
- A range of family-friendly policies, including 26 weeks maternity and adoption leave
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