Description
We are seeking a Client Lifecycle Management Analyst to join our team in Geneva. The successful candidate will be responsible for managing all Client Lifecycle Management tasks related to Customer life cycle events.
The Client Lifecycle Management Analyst will deliver consistent and practical end-to-end operational support to client facing teams, providing first-class client experience to both internal and external clients, ensuring compliance with internal and external guidelines and regulations.
Key responsibilities:
- Support customer onboarding by reviewing and validating banking forms, CDD documentation, corroborative information, Know Your Customer (KYC) and Know Your Transactions (KYT) data, and screening results.
- Manage CDD modifications by analysing and recording updates to customer structures, tax information, individual records and supporting documentation.
- Process account updates by creating or updating customer records, registering documents, managing account activity blocks and unblocks, and raising or updating Customer Data Management (CDM) issues in the relevant systems.
- Complete Periodic and Event-Driven Reviews (PEDR) by managing trigger events, conducting due diligence on KYC and KYT information, reviewing account activity and completing screening activities.
Requirements:
- Knowledge of EUNINT and/or MENA markets from a KYC/KYT perspective
- Proven proficiency in AML, regulatory compliance and controls within the Swiss Private Banking or financial services industry
- Minimum of a B.A. degree or relevant work experience
- Experienced in due diligence activities (screening and researches)
- AML certifications (i.e: ACAMS or Vision Compliance or similar)
- Excellent communication skills
- Experienced in roles involving client facing activities (i.e: meetings)
- Can-do and problem-solving attitude
- At ease under pressure and demonstrating good resilience
- Strong teamwork initiative
- Ability to work professionally with all levels of staff and management
- Skilled IT user with a capacity to adapt to new or complex tools and use efficiently all usual software suit (Excel, Word Access, Outlook, etc.)
What we offer:
- A comprehensive and competitive package of benefits including healthcare, life assurance, pension, and family friendly leaves
- Multiple variable pay plans to reward colleagues for their individual performance and contribution