Description
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to deliver five-star service at pace.
Responsibilities:
- Provide remarkable service to customers, making sure they feel valued every time they shop with us.
- Confidently recommend and sell our newest food products to customers.
- Thrive in a high-pressure environment, staying sharp, fast, and focused during busy periods.
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience.
- Contribute to a positive, high-energy environment, supporting colleagues in delivering a seamless customer experience.
- Adapt to changing demands of the retail environment, working across various areas of the store.
Benefits:
- Competitive pay rate
- Unsocial premium of £3.00 p/h for hours worked between 22:00-06:00
Requirements:
- Digital confidence and ability to use digital tools
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Flexibility to work varied shifts, including weekends and late nights
This is a part-time, flexible role. As a Customer Assistant, you will be an integral part of our retail team, helping to drive sales growth and deliver exceptional customer experiences.