Description
We are seeking a Customer Assistant to join our team in Thame, Oxfordshire. As a Customer Assistant, you will be putting customers first and making them feel valued through thoughtful, friendly, and helpful service.
Job Responsibilities:
- Provide excellent customer service, making customers feel valued and supported
- Be ready to help wherever our customers need you most, whether that's filling shelves, picking orders, serving customers, or selling our products
- Use and embrace digital tools to do your job well and enhance customer experience
- Help organise and move stock, including keeping shelves tidy, clean, and well-presented, and manoeuvring often heavy loads to the correct store location
- Build your knowledge of our products, services, and promotions so you can confidently make helpful recommendations to our customers
Requirements:
- Friendly and welcoming, with a genuine enthusiasm for helping customers
- Ability to thrive in a fast-paced, physical, and high-energy environment
- Committed team player, always willing to support colleagues and work together
- Flexibility and willingness to work across the store and take on new challenges
- Open to learning, developing, and trying new things to improve our service
- Confident in learning to use new digital tools and technology to do your job brilliantly
- Take pride and ownership in your work, including close attention to detail, maintaining a clean and tidy work space, and always looking for ways to make our customer experience better
Benefits:
- Discount card – 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday
- Holiday entitlement – based on the hours you work
- Enhanced Family Leave – Maternity, Paternity, Adoption, and more
- Pension and life cover – we'll match between 4-7.5% of your pension contributions and up to 6x life cover
- Sainsbury's share schemes – buy Sainsbury's shares at discounted prices
- Other Retail savings – discounts on eating out, holidays, and at other retailers
- Physical wellbeing – cycle to work and bike rental schemes, reduced price gym access, and Health/Dental cash plans
- Mental wellbeing – 24/7 access to our Employee Assistance Programme and Online wellbeing platform
- Financial support – interest-free season ticket loans, Pay advance, affordable loans, and savings directly from your pay and financial wellbeing resources