Description
At Backcountry, our mission is to connect people to their passions.
As a Seasonal Custom Boot Fitter at L9, you'll deliver top-tier, personalized ski and snowboard boot fitting services. You'll work hands-on with customers to assess fit issues, perform custom modifications, and ensure every skier or rider leaves with boots that enhance comfort, control, and performance.
Responsibilities:
- Perform detailed boot fit assessments, including stance analysis, shell checks, and liner evaluation.
- Execute full custom boot work, including custom insoles, liners, and footbeds, shell stretching, punching, and grinding, and foam injection or vacuum molding systems.
- Diagnose and resolve customer fit issues with professionalism and clear communication.
- Provide honest, expert recommendations for new boots or modifications as needed.
- Maintain organized boot fitting workspace and tools.
- Stay current on product knowledge, boot technologies, and fitting techniques.
- Deliver an exceptional customer experience that aligns with L9's service standards and mountain-town culture.
Requirements:
- Prior experience in ski or snowboard boot fitting (minimum 2–3 years preferred).
- Advanced knowledge of custom boot systems and fitting tools.
- Familiarity with major boot brands and fit technologies.
- Strong mechanical aptitude and attention to detail.
- Excellent communication and customer service skills.
- A genuine passion for skiing, snowboarding, and mountain culture.
- Flexibility to work weekends, holidays, and evenings , especially during the November through February seasonal period.
- Must be able to lift up to 50 pounds.
- High school diploma or equivalent.
- Technical certifications related to outdoor gear and equipment preferred.
Benefits:
- $18 - $19 an hour