Description
The DTC team in EMEA is responsible for the day-to-day operation of Disney+ across Europe, the Middle East and Africa. We're seeking a Senior Analyst to join our Disney+ Analytics & Insights EMEA team on a fixed-term basis, based in London.
Working as part of the Content Analytics team, this role will focus on delivering timely insights to inform initiatives across Disney+ EMEA, utilizing our vast wealth of data to discover opportunities to optimize our content proposition to best meet the needs of our customers.
The team focuses on all aspects of engagement with the service, including performance of key titles, consumption of the Disney+ catalogue, content merchandising, and engagement with new and existing product features.
Using your analytical experience and expertise, you will contribute to growing knowledge of what best resonates with our customers, and collaborate with key business partners to bring those insights to life.
Responsibilities
- Deliver timely analysis and insight to support the Content Programming, Merchandising, Marketing and Product teams in EMEA
- Utilize advanced analytics methodologies and models to understand user behavior and content performance
- Present crystal-clear results with insights, related implications and actions to a variety of stakeholders
- Develop and maintain dashboards, reports, and visualizations to monitor key metrics and provide regular updates on content and engagement performance to stakeholders
- Support training of teams to adopt self-serve and interpret data insights, encouraging a data-led decision-making mindset
- Proactively identify opportunities to improve processes and creating new ones
- Develop strong relationships with stakeholders across the wider Analytics and business teams
- Closely manage requests coming through, liaising with stakeholders to deliver analysis in a timely, manageable manner
Requirements
- 5+ years of analytical insight experience
- Extensive experience using SQL, with experience in data visualization and dashboard development (primarily using Looker)
- Strong grounding in statistical methods, with practical, hands-on experience applying these to real business questions
- Bachelor's degree in a quantitative field
- Top-class analytical mindset , able to QA others' work, think strategically, and analyze and interpret market and consumer data
- Excellent stakeholder management skills, with the ability to convey complex analytical concepts to non-technical audiences
- Strong communication, influencing and relationship-building skills, with a collaborative working style and a desire to share knowledge that benefits the wider team
- Able to work autonomously, handling multiple projects and hitting key deadlines, with the flexibility to take creative approaches to analysis and the agility to adapt to evolving demands
- Proactively uses AI tools to accelerate analysis, automate manual processes, and find creative solutions to problems
Benefits
- 25 days annual leave
- Private medical insurance & dental care
- Complimentary admission to eligible Disney Theme Parks
- Access to a wide range of Disney discounts
- Excellent parental and guardian leave
- Employee Resource Groups