Description
We are looking for a Senior Creative Program Manager to own the operational engine behind Marketing's creative output.
As a Senior Creative Program Manager at Samsara, you will be responsible for taking creative work, prioritizing it, resourcing it, and delivering it across brand, campaigns, product launches, web, and events.
Your efforts will result in real-world impact, helping to keep the lights on, get food into grocery stores, reduce emissions, and ensure workers return home safely.
In this role, you will:
- Own end-to-end delivery of complex, cross-functional creative programs
- Develop program plans for major brand campaigns, product launches, events, and web initiatives
- Track milestones and deliverables, provide timely status updates to stakeholders and senior leaders, and proactively identify and mitigate risks
- Partner with Creative leadership to run regular traffic, prioritization, and creative review cadences
- Run and continuously improve the creative intake process
- Build and maintain capacity and demand forecasts across internal designers, video and digital design teams, freelancers, and agency partners
- Manage creative vendor and agency relationships
- Serve as the bridge between marketing strategy and creative execution
- Communicate program health, risks, and tradeoffs to senior leadership
- Facilitate team discussions, resolve conflicts, and remove impediments to delivery
- Define, document, and scale creative workflows, SOPs, and governance
- Administer and optimize the creative work-management stack
- Identify and implement AI-powered tools and automations
Minimum Requirements:
- 7+ years of program or project management experience in an in-house creative studio, brand/marketing team, or creative agency
- Proven experience managing complex, multi-stakeholder creative programs
- Experience building and running creative intake, resourcing, capacity planning, and review/approval processes
- Proficiency with work-management tools and methodologies
- Experience integrating AI tools into program management or creative workflows
- Strong understanding of the creative production process
- Experience managing agency partners, freelancers, and external vendors
- Outstanding organizational, communication, and interpersonal skills