Description
LexisNexis Risk Solutions is seeking a Project Manager to lead complex customer projects and cross-functional initiatives from initiation through delivery. The successful candidate will serve as the central delivery leader across technical teams, business stakeholders, and customers to ensure projects remain aligned to scope, schedule, budget, compliance requirements, and customer expectations.
Responsibilities:
- Lead and manage complex customer engagements and project initiatives across cross-functional teams.
- Drive project planning, milestone management, dependency tracking, issue resolution, and delivery execution throughout the project lifecycle.
- Build and maintain project schedules, action logs, risk registers, governance documentation, and executive-ready status reporting artifacts.
- Drive cross-functional execution and alignment across Engineering, Product Management, Testing, Operations, Legal, Sales, and customer stakeholders to ensure successful delivery outcomes.
- Lead customer communications, governance discussions, delivery reviews, and project status meetings.
- Manage stakeholder expectations through proactive communication, issue escalation, and consistent follow-through.
- Identify risks, blockers, and dependencies proactively while driving accountability and resolution across teams.
- Lead scope management and change control efforts while ensuring alignment to contractual obligations and business objectives.
- Communicate project health, delivery status, risks, financial impacts, dependencies, and key decisions to leadership and customer stakeholders.
- Ensure compliance with organizational, contractual, and regulatory requirements throughout all project phases.
- Drive operational improvements and contribute to PMO delivery best practices and process optimization efforts.
- Operate effectively in fast-moving environments where priorities, timelines, and requirements may evolve.
What Success Looks Like:
- Ability to manage ambiguity and operate effectively within evolving environments and shifting priorities.
- Strategic thinking and understanding of how project delivery impacts customer outcomes, revenue, and broader business objectives.
- Strong executive communication skills with the ability to provide concise, clear, and actionable project updates.
- Extreme ownership and accountability for project execution, follow-through, and risk management.
- Strong stakeholder management skills with the ability to navigate challenging conversations professionally and effectively.
- Organizational discipline through accurate schedules, documentation, action tracking, governance management, and executive reporting.
- Commercial awareness related to scope management, contractual obligations, delivery commitments, revenue impact, and change control.
- Strong prioritization and decision-making skills in fast-paced environments with competing demands.
- Ability to build client confidence through preparedness, communication, accountability, and professionalism.
- Cross-functional leadership skills with the ability to influence teams and drive alignment without direct authority.
Requirements:
- 5+ years of project management, PMO, or equivalent delivery experience.
- Bachelor’s degree in Business, Technology, or related field (or equivalent professional experience).
- PMP certification preferred.
- Experience leading customer-facing projects within complex, cross-functional environments.
- Strong organizational, prioritization, and project execution skills.
- Experience building and maintaining project schedules, governance artifacts, risk registers, dependency management, and executive-level reporting.
- Excellent written, verbal, presentation, and stakeholder communication skills.
- Ability to manage multiple projects and competing priorities simultaneously.
- Strong problem-solving, decision-making, and conflict-resolution capabilities.
- Demonstrated ability to operate independently and drive accountability across teams.
- Experience working within Agile, hybrid, or structured project delivery environments.
- Strong collaboration and leadership skills across technical, operational, business, and customer teams.
Benefits:
- Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- In addition to annual Paid Time Off, up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice