Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
As a Claim Adjuster-Auto, your primary purpose will be to analyze mid- and higher-level general auto claims to determine the scope of damages, ensure ongoing adjudication of claims within company standards and industry best practices, and identify subrogation of claims and negotiate settlements.
Responsibilities
- Manage mid-level and higher-level auto commercial and personal lines claims by gathering information to determine exposure, assign reserve values to claims, make claims payments as necessary, and settle claims up to designated authority level.
- Assess liability and resolve claims within evaluation.
- Approve and process assigned claims, determine benefits due, and manage action plans pursuant to the claim or client contract.
- Manage subrogation of claims and negotiate settlements.
- Communicate claim actions with claimants and clients.
- Ensure claim files are properly documented and claims coding is correct.
- Maintain professional client relationships.
Additional Responsibilities
- Perform other duties as assigned.
- Travel as required.
Qualifications
- Bachelor's degree from an accredited college or university preferred.
- Professional certification as applicable to line of business preferred.
- Secure and maintain State adjusting licenses as required for the position.
- Four (4) years of claims management experience or equivalent combination of education and experience required.
Skills & Knowledge
- Subject matter expert of appropriate insurance principles and laws for line-of-business handled, recoveries offsets and deductions, claim and disability duration, cost containment principles as applicable to line-of-business.
- Excellent oral and written communication skills, including presentation skills.
- PC literate, including Microsoft Office products.
- Analytical and interpretive skills.
- Strong organizational skills.
- Excellent interpersonal skills.
- Excellent negotiating skills.
- Ability to create and complete comprehensive, accurate, and constructive written reports.
- Ability to work in a team environment.
- Ability to meet or exceed Performance Competencies.
Work Environment
- When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental:
- Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem-solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
Physical:
- Computer keyboarding, travel as required.
Auditory/Visual:
- Hearing, vision, and talking.
Compensation Information
- Salary Range: $50,000-$70,000 CAD annually.
- This position is full-time. Compensation is determined based on experience, qualifications, and internal equity. Sedgwick is committed to transparent and equitable pay practices.