Description
Howden Ireland, part of the global insurance intermediary group Howden, is seeking a Team Leader for its Personal Lines division based in Dublin.
The successful candidate will manage an administration and renewals team, ensuring efficient post management, renewal process management, and internal audits are completed.
Key Responsibilities:
- Implement changes to achieve continuous improvement in processes, workflows, and cost reduction.
- Manage the administration and renewals team, ensuring team targets and objectives are achieved.
- Oversee the management of incoming and outgoing post, and distribution of post to relevant handlers.
- Manage the centralised Personal Lines inbox and renewal lists.
- Ensure compliance with company procedures and regulations.
- Lead, manage, and motivate direct reporting staff.
- Carry out individual performance management.
- Liaise with HR on people-related issues.
- Develop the team through professional qualifications and continuous learning.
Requirements:
- Minimum of 3 years' experience in an Account Handling role within insurance.
- CIP qualified or MDI.
- Ability to motivate and manage teams.
- Excellent technical product knowledge within the personal lines insurance market.
- Proficient in negotiating terms and conditions.
- Excellent client relationship skills.
What we offer:
- A career that you define.
- Opportunities for professional growth and development.
- A diverse and inclusive work environment.
- Reasonable adjustments to ensure the position aligns well with your needs.