Graduate Inside Account Representative

Join HP's Madrid Office as a Graduate Inside Account Representative.

You'll work closely with Account Executives (AEs) to retain existing customers and create new sales opportunities. You'll manage the entire sales process for a range of customers, focusing on building strong relationships and ensuring a smooth experience from initial contact through to closing the sale.

Key Responsibilities

• Achieve sales targets and maintain a healthy sales pipeline.
• Build and manage relationships with customers to drive business growth.
• Analyze sales data and metrics to track performance, identify areas for improvement, and make informed strategic decisions.
• Collaborate with Account Executives (AEs) to develop strategies for new and existing accounts.
• Communicate effectively with customers and internal teams using remote sales tools.
• Support customers in adopting new products and solutions.
• Identify opportunities to expand business within accounts and work with AEs and partners to plan account growth.
• Independently manage smaller transactional deals from qualification to close, focusing on expanding the product portfolio within customer accounts.
• Assist with product selection, demonstrations, responses to requests for proposals, and sales catalog updates.
• Support the sales cycle through project coordination, pricing activities, solution development, sales closure, and technical demonstrations.

Education & Experience Recommended

• Bachelor’s or Master’s degree obtained within the last 12 months.
• Native-level Spanish language fluency.
• High level of English language fluency.
• Catalan language proficiency is considered a strong asset.
• No previous experience is required; however, internships related to sales or up to two years of professional experience in a sales-related role would be considered a plus.
• A background in Information Technology or a related technical field, gained through education or professional experience, will be highly valued.
• Demonstrated interest in sales, account management, or customer engagement through academic, extracurricular, internship, or professional experiences.
• Strong organizational and project management skills.
• Ability to collaborate effectively with multiple stakeholders.
• Ability to support account teams and contribute to the successful management of transactional sales opportunities.

Knowledge & Skills

• Ability to manage the sales process from prospecting through closing.
• Strong teamwork and collaboration skills.
• Experience or exposure to selling services and recurring revenue models is a plus.
• Ability to identify business opportunities and align them with strategic goals.
• Proficiency in digital and remote selling techniques.
• Experience with cross-selling and up-selling to enhance customer value.
• Self-motivated and proactive in developing new business opportunities.
• Technology & AI Mindset: Demonstrated curiosity and confidence in adopting emerging technologies, particularly AI, to enhance sales performance and customer engagement.

What We Offer

• Continuous growth & career development: Multiple internal career development and mobility opportunities, supported by HP’s learning platform to help you continuously build new skills.
• Competitive benefits package, including:
• Hybrid work model (home office/office), depending on the role and business needs.
• Health and life insurance.
• Ticket Restaurant vouchers or lunch at reduced prices in our onsite canteen.
• Flexible working hours to support work-life balance.
• HP Flex Program, including kindergarten vouchers and transportation card benefits.
• Exclusive offers and discounts on HP products for employees, friends, and family.
• Inclusion & belonging at the core: Join global employee networks such as Women, Pride, Inclusion, NextGen, Sustainability, and DisAbility, with opportunities to get involved locally.
• Give back to the community: Participate in volunteering initiatives and our annual HP Charity Day.
• Onsite medical services: Access to a doctor and medical team for annual checkups, nutrition consultations, oral hygiene, physiotherapy, and general health support.
• Easy commuting: Free parking available and excellent access via nearby train services.
• Women's Network initiatives: Participate in networking events, STEM outreach programs, business acumen sessions, work-life balance discussions, and future skills development opportunities.