Description
At Morgan & Morgan, the work we do matters. We're a leading personal injury law firm dedicated to protecting people's rights against insurance companies, large corporations, and defective goods.
We are seeking a Case Manager to join our team in Raleigh. As a Case Manager, you will be highly organized and able to work on a varied caseload. You will assist the attorney in developing settlements, preparing documents, and correspondence as needed. The ideal candidate is customer-focused and empathetic.
Responsibilities:
- Interact with existing and potential clients daily, via telephone and in person
- Order medical records from providers and communicate with clients and providers during treatment
- Obtain necessary documents to support injury and/or liability positions
- Interact with insurance carriers and healthcare providers to secure records and account balances
- Work directly with multiple coworkers involved in case file management and support
- Maintain organized case files
- Prepare comprehensive demands and assemble support for submission to carriers under attorney supervision
- Interact with attorneys and present case synopses when required
- Manage case files from intake to closing under attorney direction
- Perform other related duties as assigned
Qualifications:
- Bachelor's degree (preferred)
- Prior experience as a Personal Injury Case Manager preferred
- At least 2 years of working in a legal position or insurance adjuster experience preferred
- Ability to be a team player and follow procedures
- Proactive interaction with clients, insurance companies, and medical providers
- Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
- Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
- Strong writing and communication skills along with attention to detail
- Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm
Benefits:
- Medical and dental insurance
- 401(k) plan
- Paid time off
- Paid holidays