Description
The PayPal Global Billing and Payments department is seeking a Finance Business Support Analyst to support their PayPal and its adjacencies finance and other funds out operations.
The role is a key partner enabler with funding, O2C, accounting, reporting, and process improvement. Primary functions include:
- Provide guidance and support with frontline escalations
- Execute daily operations within timely SLAs
- Identify cost savings initiatives while collaborating with data and automation teams to build long term scalability
- Project manage short sprint projects
- Lower business-related risk by identifying mitigating controls both operationally and financially
Essential Responsibilities:
- Responsible for timely and effective reconciliation of all assigned General Ledger accounts
- Ensure accurate clearing of reconciling items in accordance with Company Policy
- Ensure accurate posting of general ledger entries in SAP and customer accounts
- Involved in research, track, and timely resolve outstanding reconciling items and related issues
- Apply advanced research techniques to accurately identify the source of reconciling items
- Participate in month-end close activities
- Identify and recommend process improvement opportunities in reporting, reconciliation, and analysis
- Communicate with internal resources and/or processors to escalate and resolve differences
- Drive technology adoption and changes to improve efficiency
- Assist with escalated cases
Minimum Qualifications:
- 1+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications :
- Acting operational support arm for PayPal and its adjacencies’ Finance and Controllership
- Oversee the assurance of daily automation execution
- Quickly troubleshoot escalations to ensure timely resolution
- Collaborate with data and financial system teams to build and establish long term processes
- Support and triage front line escalation related to funding, refunds, and funds movement
- Support cross functional teams with PayPal and its adjacencies payment processing and funds receivables
- Support recurring data gathering and metrics reporting
- Comfortable with basic accounting and JE entry postings
Qualifications:
- BA/BS degree, MBA preferred
- Experience with policy or contract review
- Experience with inbox and ticketing management support (Salesforce or JIRA)
- Experience around process improvement with example of cost savings projects
- Experience working with cross functional and international teams
- Significant skills/experience in MS Excel, analytics, and process management
- Demonstrates strong organizational skills, time management
- Demonstrates strong operating procedures (SOP) and requirement document (BRD) building, including strong understand around product requirement, data structure, and merchant record (MOR) data management
- Knowledge on Braintree products preferred
- Accounting/Banking background a plus
- Experience with SAP ECC and S4 Hana a plus
- Experience with SQL a plus