Description
Hewlett Packard Enterprise is seeking an Aruba Courseware Developer to join their team. As a remote worker, you will primarily work from home. The successful candidate will be responsible for designing, developing, delivering, and maintaining customer-facing content for HPE Networking's products and solutions.
The ideal candidate is a subject matter expert in content creation and has strong collaborative skills. They should be able to grasp and translate complex technologies into easy-to-use content for customers.
Responsibilities:
- Design, develop, deliver, and maintain customer-facing content
- Produce a range of deliverables, including concepts, tasks, in-product content, installation instructions, illustrations, video scripts, and course modules
- Collaborate with key stakeholders and subject matter experts to understand customer needs
- Analyze specifications and product descriptions to recommend the best learning approach
- Learn the customer experience through hands-on usage of networking products
- Follow established style and process guidelines to ensure consistency and completeness
Minimum Qualifications:
- Demonstrated ability to produce high-quality technical content
- 5+ years of experience producing technical content
- BA/BS in Technical Writing, English, Computer Science, or related degree/networking certification
- Good understanding of technology concepts such as cloud computing, automation, networking, and data centers
- Ability to research complex technical concepts independently and collaboratively
- Familiarity with XML authoring, content management, and courseware development tools
- Strong problem-solving skills and excellent communication and collaboration skills
- Ability to utilize AI tools to scale content creation
Preferred Qualifications:
- Hands-on experience with network technologies, including routing, switching, security, and cloud services
- Familiarity with DITA/XML authoring principles and content management concepts
- Familiarity with Markdown and MS PowerPoint for authoring content
- Familiarity with program management methodologies and systems such as Agile and JIRA
- Industry network certifications
What We Can Offer You:
- Comprehensive suite of benefits supporting physical, financial, and emotional wellbeing
- Investment in your career through personal and professional development programs
- Unconditional inclusion and celebration of individual uniqueness