Description
This role is for a Software Engineer on the Product Sizing and Packaging (PSP) team, which is responsible for sizing individual infrastructures to optimally meet Splunk Enterprise Cloud (EC) customers' workload requirements.
Splunk is looking for an enthusiastic and innovative engineer to work closely with product owners and designers to build and support a suite of internal/external customer-facing Splunk applications/services to collect, analyze, visualize, and deliver an architecture to meet customer needs. You will also participate in an on-call rotation to handle customer blocking issues and critical incidents outside regular business hours to ensure timely resolution of issues to minimize downtime and impact on customers.
Responsibilities
- Create and oversee the development of features and APIs that provide new value to customers
- Build backend systems that turn customer subscription details into accurate cloud infrastructure recommendations and automated deployment inputs
- Simplify complex tasks into manageable steps for both yourself and your team to accomplish
- Explore opportunities to enhance our team's workflow by refining current tools and processes to boost productivity and efficiency
- Engage with the team in open design discussions and code reviews to foster collaboration
- Assist with critical issues and customer sessions, including on-call rotation, to understand needs and challenges
Benefits
- Impactful Work – Contribute to meaningful projects that directly enhance customer experiences and drive business success
- Growth & Development – Access opportunities for professional growth, including mentorship, training programs, and career advancement
- Collaborative Culture – Join a supportive team that values open communication, knowledge sharing, and innovation
- Innovative Technology – Work with modern tools, frameworks, and best practices to solve challenging problems and build innovative solutions
- Work-Life Balance – Benefit from a flexible and inclusive work environment that supports your well-being and productivity