Description
We are seeking a Medical Expense Claims Analyst to perform critical analysis and processing of medical expense claims within established turnaround times.
Key Responsibilities
- Assess and process medical expense claims while maintaining strict medical confidentiality.
- Ensure accurate data entry into PC and mainframe applications.
- Apply analytical and critical thinking in cost management and process optimisation.
- Monitor workload to maintain chronology and processing timelines, taking corrective action as needed.
- Collaborate with the Supervisor on unclear claims and suggest process improvements.
- Strive for high-quality claims handling, accurate reimbursements, and timely transactions.
Collaboration
- Communicate dossier details accurately to internal stakeholders.
- Identify procedural irregularities and escalate to the Supervisor.
- Raise concerns or sensitivities promptly.
- Contribute to a positive and cooperative team environment.
Skills and Knowledge
- Degree or equivalent experience (e.g., accountancy, mathematics, foreign languages, administration).
- Proficiency in English is required.
- Knowledge of additional languages such as Russian, Polish, Chinese, German, Dutch, French, Italian, Portuguese, or other European and Asian languages is an advantage.
Core Skills
- Decision-making: Ability to take appropriate action based on available information.
- Numerical aptitude: Comfortable working with numbers.
- Accuracy: Committed to error-free data input.
- Discipline: Adheres to procedures and document flows.
- Efficiency: Balances quality and productivity effectively.
- Teamwork: Works collaboratively within a team.
- Technical skills: Quick to learn and use office applications.
- Discretion: Handles confidential medical information responsibly.
What We Offer
- Long-term contract
- Hybrid working model: Work from home 4 days per week and 1 day from our Madrid office (shuttle bus provided).
- Flexible start times: Choose between 07:00 and 09:30 (Monday to Friday, morning intensive shift).
- Comprehensive benefits: Private medical and dental insurance, life assurance, educational development programmes, foreign language scholarships, and flexible compensation options.