Description
We are seeking an Adjoint de Direction H/F to join our team at Ibis Styles Honfleur, located in the heart of Honfleur, Normandy, France.
The successful candidate will occupy a polyvalent position focused mainly on reception duties, which will account for approximately 80% of their activity, while also carrying out administrative and operational tasks in support of the management.
Key responsibilities:
- Provide physical and telephone reception to clients and respond to their requests throughout their stay.
- Carry out check-in and check-out operations.
- Manage reservations and follow up on client files.
- Ensure client satisfaction and loyalty by guaranteeing high-quality service.
- Participate in the daily organisation of the reception and ensure the transmission of information between different departments.
As an adjoint de direction, you will also be responsible for:
- Administrative follow-up of the establishment: HR documents, payroll elements, accounting follow-up, and administrative obligations.
- Providing support to the Director in their daily tasks: organisation, reporting, and coordination of internal actions.
- Accompanying teams in their activities and contributing to the good circulation of information between departments.
- Participating in the follow-up of internal procedures, performance indicators, and continuous improvement of the establishment.
Requirements:
- Previous experience in hotel reception and a desire to evolve towards a polyvalent position.
- Organised, rigorous, and with good interpersonal skills.
- Appreciate both client contact and administrative tasks.
- Sense of service, autonomy, and adaptability.
Benefits:
- Training and accompaniment upon arrival.
- Career follow-up and real opportunities for internal evolution.
- Competitive salary: 2000€ gross/month + monthly bonuses based on objectives + meal allowance.
- Work rhythm: 06h00 to 14h15 or 14h00 to 22h00 + 2 days of weekly rest, including 1 guaranteed Saturday/Sunday per month.