Description
We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience.
Job Details:
- Location: East Lansing-3100 West Road
- Employment type: Full-time
- Work Hours: 8:00 am to 4:30 pm or 8:30 am to 5 pm Eastern Time Zone
- You will work 3 days in the office (Tuesday, Wednesday, and Thursday)
Position Summary: Reviews and adjudicates routine Flexible Spending claims in accordance with claim processing guidelines and IRS guidelines. Direct interaction with our members to assist with inquiries.
Key Responsibilities:
- Process flexible spending claims via electronic image
- Determine if submissions are eligible for reimbursement per IRS guidelines
- Interact with members and providers by phone and email for all inquiries in a professional manner
- Take immediate action when confronted with a problem or made aware of a situation
- Maintain quality and productivity standards
- Assist our Customer Service team
Required Qualifications:
- 1+ year of data entry or claims processing experience
- 1+ year of Microsoft Office Suite Experience
- Experience working multiple screens and applications
- Effective organisational skills and ability to manage multiple tasks
- Ability to work effectively in a team environment
- Effective communication skills, both verbal and written
Preferred Qualifications:
- 1+ year of Flexible Spending experience
Anticipated Weekly Hours: 40
Pay Range: $17.00 - $31.30
Benefits: This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.