Description
Join Sedgwick as a Workers Compensation Claims Team Lead and be part of a global industry leader. You'll apply your workers compensation and supervisory knowledge to adjudicate complex customer claims in an energetic culture. Deliver innovative customer-facing solutions to clients across various industries and leverage Sedgwick's global network of experts to learn and share insights.
Primary Purpose of the Role: We are looking for driven individuals that embody our caring counts model and core values, including empathy, accountability, collaboration, growth, and inclusion.
Essential Responsibilities May Include:
- Analyze and process complex general liability claims by investigating and gathering information to determine the exposure on the claim
- Manage claims through well-developed action plans to an appropriate and timely resolution
- Coordinate vendor referrals for additional investigation and/or litigation management
- Lead team meetings and assign accountability for follow-up items
- Gather important compliance/claims processing information to be presented at team meetings
- Assist in interviews of adjusters, clerical staff, and provide feedback to hiring manager
- Provide limited assistance/support to team lead with monthly review of adjuster workloads
Supervisory Responsibilities:
- Administer company personnel policies and follow company staffing standards and training recommendations
- Interview, hire, and establish colleague performance development plans
- Conduct colleague performance discussions and provide support, guidance, leadership, and motivation to promote maximum performance
Qualifications:
- Six years of claims experience or equivalent combination of education and experience required, including two years of claims supervisor experience preferred
- Seasoned examiner experience of five years - lost time and medical only experience
- High School Diploma or GED required; Bachelor's degree from an accredited college or university preferred
- Professional certification as applicable to line of business preferred
- Jurisdiction Knowledge: CO and UT with limited exposure to OK and WY
- Licensing: Home state licensing
Benefits:
- Flexible work schedule
- Referral incentive program
- Opportunity to work in an agile environment
- Career development and promotional growth opportunities
- Diverse and comprehensive benefits offering, including medical, dental, vision, 401K on day one