Description
Join the Capital Markets Client Services team at S&P Global, where you will help clients resolve issues, interpret data, and navigate the Capital IQ and Capital IQ Pro platforms.
Following 1-2 months of training and mentorship, you will support clients via phone, web chats, and emails. You will receive deep-dive training on S&P's data, present group projects, learn about customer segments, and gain exposure to additional S&P Global platforms.
Responsibilities and Impact:
- Support clients over the phone, via web chats, and emails
- Interpret S&P's data and help clients navigate Capital IQ and Capital IQ Pro platforms
- Present group projects and learn about customer segments
- Gain exposure to additional S&P Global platforms
- Complete required certification exams and a rigorous evaluation process
What We’re Looking For:
- Bachelor's degree in finance, accounting, economics, or business
- Excellent written and verbal communication skills in English; other languages (e.g., German, French, Portuguese, Italian) are a plus
- Ability to join a class of new hires in January 2027
- Flexible working hours: 7 am to 4 pm, 8 am to 5 pm, 9 am to 6 pm
- Occasional weekend coverage (Saturday or Sunday)
- Positive, flexible, and proactive attitude with a “can-do” approach
- Strong collaboration and relationship management skills
- Strong communication and customer service skills
What’s in it for you:
- Build a career with a rapidly growing, global company
- Assist market leaders and decision-makers across the Financial Services industry
- Grow and improve skills by supporting enterprise-level products and new technologies
- Work in a hybrid model with two days required in the office
- Thrive in a corporate culture focused on integrity, partnership, diversity, equity, and inclusion
- Flexible work: 2 days per week at the office and 3 days WFH
Benefits:
- Health & Wellness: healthcare coverage
- Flexible Downtime: generous time off
- Continuous Learning: access to resources for growth and learning
- Invest in Your Future: competitive pay, retirement planning, and financial wellness programs
- Family Friendly Perks: benefits for partners and families
- Beyond the Basics: retail discounts and referral incentive awards