Description
This role provides support to clients of Compliance Services, primarily in the pharmaceutical and medical device industries. The successful candidate will work on tasks such as Transparency Support and Outsourcing, Grants Management, HCP Screening and Tiering, and HCP Contracting.
Responsibilities include:
- Developing contracts for HCPs using given templates
- Communicating with HCPs regarding contracts, obtaining signatures, and answering questions
- Effectively communicating requests for required information
- Providing updates to team management on status of work and issues addressed
- Ensuring work delivered is of good quality
- Adhering to various policies, including confidentiality and intellectual property
- Responding to client requests for customized reports
- Reformatting incoming files using Access, Excel, etc.
- Maintaining the integrity and quality of files
- Following IQVIA quality standards in completing and verifying work
- Reviewing client requirements with Client Service Reps to ensure clarity
- Identifying data errors and advising Client Service Reps in creating custom deliverables
- Analyzing errors and recovery methods for maintaining files
The ideal candidate will have:
- Proficiency in MS-Office, Word, Excel, and Outlook
- Strong PC technical skills in using Excel and Access
- Good organizational skills and ability to meet deadlines
- Ability to carry out some analysis and information gathering to resolve problems
- Detail-oriented and able to handle multiple priorities while meeting strict deadlines
- Excellent communication and interpersonal skills
- Background in Pharmaceutical compliance desirable, but not mandatory
- French speaker and English advanced level
- Bachelor's degree or equivalent in Life Sciences is mandatory
- Contracts Management or Reports Analyst experience is a plus
- 3 years or more related work experience