Description
As a Project Manager - Automotive at Podium, you will own the implementation of large and complex customers, leading multi-location, multi-product rollouts, and ensuring a seamless transition onto the Podium platform.
Responsibilities:
- Own end-to-end onboarding for large dealer groups and OEMs
- Build project plans covering milestones, timelines, deliverables, dependencies, and responsibilities
- Coordinate pilots, staged rollouts, and group-wide deployments
- Act as primary project contact for dealer group executives, head office stakeholders, and third-party providers
- Set clear communication cadences and run progress reviews and status updates
- Partner with Sales, Customer Success, Product, Technical Support, Integrations, and CX teams to deliver integrations, AI configuration, testing, and training
- Track location-level readiness, training completion, and go-live milestones
- Identify risks and roadblocks early, escalate where needed, and drive resolution
- Maintain project documentation, action registers, and implementation trackers
- Build repeatable templates and processes to help scale Podium's enterprise onboarding framework
Requirements:
- 3-5+ years of experience in project management, implementation management, or enterprise customer onboarding
- Proven experience managing complex projects involving multiple stakeholders, locations, or business units
- Strong organisational skills and the ability to manage multiple concurrent projects
- Exceptional communication and stakeholder management skills
- Demonstrated ability to manage timelines, dependencies, risks, and competing priorities
- Experience coordinating cross-functional teams without direct reporting authority
- A proactive, solutions-focused approach to problem-solving
- Experience using project management tools such as Monday.com, Asana, Smartsheet, or similar
Nice to Have:
- Experience in the automotive industry, particularly with dealership groups, OEMs, or automotive technology providers
- Experience implementing SaaS platforms or enterprise technology solutions
- Familiarity with CRM systems, third-party integrations, AI products, or customer communication platforms
- Experience coordinating technical implementations involving multiple external vendors
- Experience managing phased rollouts across geographically dispersed locations
- Project management certifications such as PMP, PRINCE2, or Agile qualifications
Benefits:
- Health and Wellbeing Benefits
- $650/month allowance
- 4 weeks of annual leave
- Melbourne CBD Office
- Snacks and drinks always stocked
- Catered lunch the last week of every month