Description
We are looking for an organised and proactive Administrator to join our friendly team, providing vital support across inpatient and community services.
This is a varied role where you will be the first point of contact for patients, visitors and colleagues, helping to ensure the smooth day-to-day running of clinical and administrative functions.
If you have excellent communication skills, enjoy working in a fast-paced environment, and are confident using Microsoft Office and other IT systems, we would love to hear from you. In return, you'll join a supportive team and play an important role in delivering high-quality patient care and services.
Main duties of the job
- Responsible for the day to day administration across intermediate with other members of the team.
- Responsible for supporting colleagues ensuring work is completed within an agreed timeline.
- Able to populate reports and collate data on agreed templates.
- This role will act as point of contact for patients and visitors, this will entail being calm, professional and empathetic whilst dealing with potentially sensitive and stressfully situations.
- This role sits within Ealing Community Partners and will act as point of contact for peers and participate in peer support work.
- The function of this role is IT based in line with the service objective of being paper light, this will entail fully utilising system one, Microsoft office (including excel and outlook) and other IT equipment such as telephonetics and projectors.
Benefits
- Permanent contract
- Full-time working pattern
- Salary: £30,630 to £32,346 a year per annum pro rata inclusive of 15% HCAS
Requirements
- Level 2 NVQ in appropriate field Or equivalent
- EDL
- Experience of providing administrative duties across multiple teams
- Experience of liaising with and working closely with health care professionals
- Experience of providing public facing advise
- Experience of collecting and collating data
- Experience of working with a public facing environment
- Knowledge of the local health service remits
- Knowledge of and ability to fully utilise Microsoft office including outlook and excel
- Knowledge of the multidisciplinary team and roles
- Able to prioritise own work and support others
- Ability to work seamlessly across teams
- Able to resolve problems when they arise and ask for support when appropriate