Assets Protection Team Leader

We are seeking an Assets Protection Team Leader to join our team at Target. As an Assets Protection Team Leader, you will be responsible for leading a security culture, implementing daily/weekly workload priorities, responding to external and internal theft incidents, and leading a team of hourly team members.

Responsibilities:

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience
• Ensure every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations
• Actively observe and provide feedback, holding team members accountable while recognising great guest experience moments
• Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align team on the right behaviours and execution
• Support total store sales and increase profitability by ensuring products are in stock and available to our guests
• Influence and validate physical security and safety processes; participate in store response and emergency crisis situations; create security plans for in-store events
• Develop, coach, and lead team members to elevate their skills and expertise
• Anticipate staffing needs and support leader to effectively talent plan around a culture of accountability
• Identify theft and shortage trends in the store
• Identify shortage risks in key areas and support leader and leaders across the store to develop tactics that will reduce shortage and drive profitable sales
• Work a schedule that aligns to guest and business needs based on security and theft patterns
• Develop team schedules and adjust based on security and theft trends with leader validation
• Own the prevention, identification, and resolution of external theft incidents
• Resolve theft using good judgement and conducting apprehensions while adhering to policy and procedures
• Initiate, investigate, and resolve internal investigations as directed by AP leader
• Educate store leadership on merchandise protection best practices and audit execution
• Implement and follow up on operational changes as directed by leader
• Support leader to educate and support store teams on operational shortage priorities
• Order merchandise protection devices as needed to support minimum standards for the store
• Communicate AP priorities to the team, peers, and leadership
• Build a relationship of trust and accountability with leader and Store Director
• Maintain relationships inside and outside Target, including district and store leaders and law enforcement
• Ensure teams and tactics maintain Target’s reputation
• Collaborate with retail organisation partners to analyse industry trends and enhance security for guests and team members
• Evaluate and recommend candidates for open positions and develop a guest-centric team
• Support team onboarding and learning, and close knowledge and skill gaps through training and experience
• Demonstrate a culture of ethical conduct and compliance; lead team to work in the same way and hold others accountable to this commitment
• Hold team members accountable to expectations set by leader
• Maintain all required training
• Serve as first responder for in-store safety incidents
• Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning
• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences
• Lead and demonstrate a safety culture through modelling and recognising safe behaviours, identifying and correcting hazards, and holding team accountable to following safety expectations
• Execute safety program management routines
• Participate in legal proceedings as necessary to represent Target’s interests
• Model the execution of physical security processes to enhance the in-store security culture
• Support merchandise protection strategies across the total store
• Address store needs
• Perform all other duties as directed by leader

Requirements:

• Must be at least 18 years old
• High school degree or equivalent
• Meet any state or local licensure and/or other legal requirements related to the position
• Previous retail and/or loss prevention experience preferred
• Ability to lead and hold others accountable
• Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment
• Work independently and as part of a team
• Manage workload and prioritise tasks independently
• Welcoming and helpful attitude
• Effective communication skills

Benefits:

• Comprehensive health benefits and programs
• 401(k)
• Employee discount
• Short-term disability
• Long-term disability
• Paid sick leave
• Paid national holidays
• Paid vacation