Description
First impressions matter. As a Bank Receptionist you play a pivotal role in setting the tone for every interaction. You are the first face and first conversation visitors to Rhodes Wood Hospital in Hatfield will experience. Your warm and friendly personality will shine through as you greet and assist staff, visitors and service users.
Become a valued member of our staff bank at Rhodes Wood Hospital in the role of Bank Receptionist and enjoy the flexibility to choose shifts that align with your schedule.
In this role at Rhodes Wood Hospital, a service for children and young people aged 8-18 years with eating disorders, each day brings different challenges and experiences. Working alongside the reception team your key responsibilities will be welcoming all visitors in a friendly manner, co-ordinating the office diary for meetings and events and efficiently handling telephone calls, emails and post.
Ensuring the safety and security of service users, staff and visitors is a top priority. You’ll oversee visitor sign ins, conduct security checks and manage the distribution of keys and security badges.
Job Responsibilities:
- Welcoming all visitors in a friendly manner and ensuring they sign the visitor book.
- Maintaining the upkeep of the reception area & meeting rooms are presentable.
- Managing the office diary for meetings, events, training days and therapy sessions.
- Ensuring confidentiality and security to the service.
- Receiving and dealing with telephone calls, emails and post.
- Ad hoc administration tasks.
- Ensuring all appropriate leaflets and brochures are on display.
- Manage deliveries.
Requirements:
- Previous experience
- Computer skills
- Communication and interpersonal skills
- Must be professional, confident and diplomatic
- GCSE English Language Grade C or above
- Be efficient and enthusiastic
- Awareness of understanding confidentiality and security
- Ability work alongside a team and independently
- Must be welcoming and self-motivated
What you will get:
- Hourly rate of £13.11 (plus 12.07% holiday allowance uplift)
- Two-week paid induction
- Free meals and parking
- Mandatory training to ensure you are fully able to do your job at the best of your ability.
- Wellbeing support and activities to help you maintain a great work-life balance.
- Pension contribution to secure your future (Optional)