Description
Seize your opportunity to make a personal impact as a Configuration Manager supporting USPACOM J6 enterprise IT, mission partner interoperability, and Pacific theater operations.
GDIT is seeking a Configuration Manager to support USPACOM J6 Information Technology Service Management activities at JBPH-H, helping modernize enterprise IT capabilities and strengthen mission partner interoperability across the Pacific.
How the Configuration Manager Will Make an Impact
- Support IT service management, configuration management, and change control processes for enterprise IT services.
- Maintain accurate configuration baselines and help improve service delivery transparency and repeatability.
- Administer configuration management and change control processes that protect technical baselines and service continuity.
- Coordinate with ITSM, engineering, and operations teams to document approved changes and maintain accurate configuration records.
- Collaborate with USPACOM J6 stakeholders, service components, mission partners, and GDIT team members to resolve technical challenges.
- Prepare clear technical documentation, briefings, status inputs, and recommendations for customer and internal leadership.
What You'll Need to Succeed
- Education: Technical training, certification(s), or equivalent experience; degree not explicitly required by the external labor category.
- Required Experience: 10+ years of relevant experience supporting the role, mission area, or equivalent DoW/enterprise IT environment.
- Required Technical Skills: configuration management; ITSM processes; change control; asset and baseline management; documentation control; process improvement.
- Security Clearance Level: Final Secret.
- Required Skills and Abilities: Strong communication, analytical problem-solving, technical writing, customer engagement, and ability to coordinate across engineering, cybersecurity, operations, and mission partner teams.
- Preferred Skills: Experience supporting USPACOM, combatant command, service component, or joint/coalition mission environments. Experience working in government site environments and coordinating with military and civilian stakeholders. ITIL Foundation or experience with ServiceNow, Jira, or other ITSM/configuration management tools.
GDIT Is Your Place
- Full-flex work week to own your priorities at work and at home, when eligible and approved.
- 401K with company match.
- Comprehensive health and wellness packages.
- Professional growth opportunities, internal mobility, paid education, and certifications.
- Rest and recharge with paid vacation and holidays.