Description
We are looking for a Site Reliability Engineer / Production Support Analyst to join our team. As a production support analyst with mthree, you'll be on a shared mission to look after the technical systems and processes other teams rely on.
The role involves ensuring the smooth operation of enterprise technology, from algorithmic trading engines to regulatory reporting. You'll work closely with other teams to resolve technical issues and improve system reliability.
As part of the mthree Alumni program, you'll receive training and support to help you grow in your career. This includes:
- 4-8 weeks of online training at mthree Academy
- Ongoing support and salary increases every 12 months
- Access to the Columbia Engineering network and Executive Education certificates
Responsibilities:
- Troubleshoot technical issues and resolve problems analytically
- Discuss production support activity at a high level, including ITIL, monitoring, DevOps, SRE, and disaster recovery
- Work with other teams to ensure smooth operation of technical systems
Requirements:
- Bachelor's degree in computer science or a related STEM subject
- GPA of 2.75 or higher
- Excellent spoken and written English communication skills
- Ability to troubleshoot and solve problems analytically
- Right to work without needing visa sponsorship
Benefits:
- Generous graduate salary ($56,000 - $58,000 USD)
- Annual salary increase
- Flexible benefits package
- Ongoing training and support
- Valuable industry experience