Description
Anthropic's Safeguards team plays a critical role in ensuring AI systems are deployed safely and responsibly.
As an Incident Manager, you will manage Safeguards incidents involving AI systems from declaration through closure.
Key responsibilities:
- Serve as incident commander for Safeguards incidents
- Assess incident severity and coordinate responders across teams
- Track input from each team and send regular updates
- Ensure consultation with Legal, Communications, and Public Policy
- Run post-incident reviews and track action items
- Oversee the on-call queue and participate in after-hours incident coverage
- Scope and deliver projects to improve the incident response program
- Draft and maintain runbooks and standard operating procedures
- Work with Safeguards engineers to automate requests
- Maintain incident records and metrics
Minimum qualifications:
- Experience running incidents or urgent escalations in trust and safety, security, or a comparable field
- Hands-on experience with incidents involving product abuse or misuse
- Ability to make clear decisions under time pressure
- Experience coordinating across multiple functions
- Willingness to participate in after-hours incident coverage
Preferred qualifications:
- Experience with incident response functions and AI systems
- Experience with enforcement steps following an incident
- Working knowledge of SQL or similar tools
- Genuine interest in AI safety and responsible technology development
The annual compensation range for this role is $245,000-$285,000 USD.