Description
ICON is seeking an Investigator Payments Coordinator to join their team in Dublin. As an Investigator Payments Coordinator at ICON, you will play a key role in managing and processing payments to clinical trial investigators, ensuring accuracy and timeliness in financial transactions.
Key Responsibilities
- Own the end-to-end delivery of investigator payments, ensuring payments are processed accurately, compliantly, and within agreed timelines.
- Serve as the primary point of contact for sponsors, investigative sites, and study teams regarding payment-related enquiries, escalations, and issue resolution.
- Collaborate cross-functionally with Contracts, Accounts Payable, Clinical Operations, and other key stakeholders to facilitate seamless payment processing and site support.
- Review clinical trial agreements, budgets, and payment terms to ensure accurate system configuration and execution of payment schedules.
- Validate and approve site invoices, investigating and resolving discrepancies in accordance with contractual agreements and internal procedures.
- Utilise payment systems, reports, and operational tools to manage ongoing payment activities, monitor performance, and drive timely payment execution.
- Maintain accurate financial records and documentation, ensuring compliance with internal controls, regulatory requirements, audit standards, and company policies.
- Proactively identify payment risks, process inefficiencies, and outstanding items, taking appropriate action to minimise delays and enhance the site payment experience.
- Support financial reconciliation activities, reporting requirements, and close-out payment processes throughout the study lifecycle.
- Contribute to continuous process improvement initiatives aimed at enhancing payment accuracy, operational efficiency, and stakeholder satisfaction.
Ideal Candidate Profile
- Bachelor’s degree in Finance, Accounting, Business, or related field
- 2+ years’ experience in clinical trial payments, clinical finance, or financial coordination
- Strong understanding of contracts, budgets, and payment workflows in clinical trials
- Proven ability to manage complex financial scenarios
- Advanced Excel, analytical, and stakeholder management skills
- Strong attention to detail and problem-solving capabilities
- Highly organized with ability to manage multiple priorities
- Team player comfortable with working cross-functionally
- Familiarity with financial and/or clinical systems
Rewards & Benefits
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways