Description
We are seeking an efficient and effective ED Receptionist to provide front of house administration and clerical support for our emergency department. As the first point of contact for patients and visitors, you will need to demonstrate a high level of professionalism, care, courtesy, and respect.
The ED Receptionist role involves registering patients, answering telephone queries, and undertaking administrative duties to support the effective running of the department. You will need to be highly motivated with excellent interpersonal skills, a good telephone manner, and advanced computer skills.
Our Emergency Department is one of the busiest in London, operating a 24hr service 365 days of the year. We are looking for someone who is confident in working with the public in a fast-paced, ever-changing environment, and able to work under pressure under their own initiative whilst being part of a supportive team.
Job Responsibilities:
- Register patients into the department
- Answer telephone queries
- Undertake administrative duties to support the effective running of the department
Person Specification:
- Empathy and Compassion
- Flexible and adaptable
- Tact and diplomacy
- Excellent computer literacy
- Excellent interpersonal verbal and written communication skills
- Ability to multi-task
- Attention to detail
- Excellent knowledge of data protection
Benefits:
- Competitive salary of £30,142 per annum
- Agenda for Change pay scheme
- Band 2
- Fixed term contract for 1 year
- Full-time working pattern