Description
Join M&S as a Christmas Customer Assistant in our Food section, working late nights during the holiday season. You'll provide exceptional customer service, operate digital tools, and work flexibly in a fast-paced environment.
Job Details
- Work pattern: Wednesday, Thursday, Friday, and Saturday nights from 22:00 to 06:00
- Due to operational requirements, you may be asked to work up to full-time hours in the weeks commencing 13th and 20th December
- Under 18s are not eligible for this role due to health and safety legislation
- £3.00 per hour unsocial premium for hours worked between 22:00 and 06:00
Responsibilities
- Deliver five-star customer service at pace
- Confidently recommend and sell M&S Food products
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Contribute to a positive, high-energy team environment
- Adapt to changing demands and work across various areas of the store
Requirements
- Digital confidence and ability to use digital tools
- Resilience and commitment to delivering excellent customer service
- Ability to work in a high-pressure environment
- Flexibility and adaptability
Benefits
- Competitive pay rates
- Unsocial hours premium
- Opportunity to work with a leading retailer
About M&S Marks & Spencer aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.