Description
Spire Hartswood Hospital is seeking an experienced Outpatient Services Nursing Manager to lead and further develop our high-performing and fast-paced outpatient department. This is a key leadership role with responsibility for clinical quality, operational performance, and service development across a large and diverse patient population.
The outpatient department supports over 300 patients every day across a diverse range of specialties, offering a dynamic, high-performing clinical environment. As Nursing Manager, you will play a pivotal leadership role within this busy service, shaping the future of outpatient care while supporting and developing a large multidisciplinary team.
Responsibilities:
- Provide visible, inspiring clinical and operational leadership to the outpatient services team
- Ensure the consistent delivery of safe, high-quality, efficient, and patient-centred care
- Lead and develop a highly skilled multidisciplinary team of Nurses and HCAs, fostering a positive and supportive culture
- Manage and optimise performance against key quality, operational, and financial KPIs
- Build and maintain strong, effective working relationships with over 200 consultant clinicians
- Embed Clinical Governance, risk management, and patient safety as core elements of daily practice
- Lead audits, quality reviews, and continuous improvement initiatives to enhance patient outcomes and service efficiency
- Support the development, expansion, and implementation of new outpatient services
- Oversee key HR processes, including recruitment, appraisal, performance management, and staff development planning
Requirements:
- Nursing Diploma or Degree
- NMC Registration with no restrictions
- Previous experience in an outpatients department at a senior level is essential
- Previous team management experience
- Ability to manage, motivate, support, develop and lead the department
- A focus on positive patient experience
- Competent across a range of clinical management and leadership skills
- Experience in performance monitoring and reporting capabilities
- Knowledge of appropriate standards and external bodies, such as the Care Quality Commission
- Auditing skills across clinical standards and departments
- Ability to implement continuous improvement initiatives
Benefits:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance