Description
As a MedTech Field Service Engineer at IQVIA, you will utilise your technical expertise to collaborate with healthcare professionals and lead technical initiatives in medical device technology.
Your primary responsibilities will include:
- Providing ongoing communication and customer support to on-site hospital staff
- Organising, testing, and updating medical devices, installing and configuring hardware, software, and network products
- Conducting routine checks and recording data from product tests after installation and configuration
- Documenting and submitting daily data while maintaining high standards of product support quality documentation
- Travelling locally, regionally, and nationally as required
- Maintaining professional and technical knowledge by attending educational classes and reviewing technical bulletins
- Performing other duties and projects as assigned
- Maintaining credentials required by client's customers through credentialing services such as GHX (Vendormate) or Reptrax
This is a 100% travel position with an assignment-based schedule requiring a 30-40 hour commitment per week and overtime as needed. The role comes with a guarantee of 24 hours per week.
You will have the opportunity to travel, grow, and expand into new opportunities while earning supplemental income and learning the medical device industry.
Requirements:
- Bachelor's Degree or Technical School in biomedical engineering
- 3-5+ years of experience in the repair, maintenance, and installation of medical laboratory diagnostic equipment
- Biomedical, hardware, electrical, mechanical, and diagnostic repair and troubleshooting experience
- Professional business acumen and effective communication skills
- Self-motivated individual who can work independently or collaboratively within a team
- Ability to respond to clients by travelling when needed to address repairs or maintenance
- Strong time management and organisational skills
- An active and unrestricted driver's license and a personal vehicle for local work-related assignments
- Ability to sit and stand for long periods and lift up to 70 pounds
- Ability to clear hospital vendor credentialing requirements
- Position may require up-to-date immunisations
Preferred Qualifications:
- Background in biomedical, networking, military, or field-based technician roles
- Experience working in a technical role within a healthcare environment
- Strong computer skills and comfort with troubleshooting Microsoft Office applications
Benefits:
- This position is not eligible for medical benefits
Travel Requirements:
- Full-time commitment with travel flexibility
- Assignment-based schedule with 40+ hour commitment per week
- Driving is a business requirement for this role
- Personal vehicle required for job-related assignments up to 3 hours from home
- Located within 1 hour of a major airport
- Travel time is paid