Description
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.
The Experiences Global Growth and New Initiatives Team is the central engine for scaling Airbnb's Experiences business globally, serving as a multidisciplinary team that develops innovative strategies, scales successful initiatives, and establishes a unified framework for growth.
As a Programs & Business Operations Lead, you will play a pivotal role in driving strategic business growth initiatives for Airbnb’s Experiences business, with ownership over demand strategy for priority markets and select global cross-functional programs.
Responsibilities:
- Develop and implement strategic plans that drive growth for Airbnb's Experiences business.
- Own demand strategy and business growth for a defined set of priority markets.
- Lead select global cross-functional programs that improve how guests discover and book experiences.
- Collaborate with cross-functional teams, including product management, finance, marketing, community, communications, sales operations, and supply, to achieve shared objectives.
- Leverage analytical skills to translate data-driven insights into actionable operational plans.
- Build and maintain strong relationships with internal and external stakeholders.
- Own and influence the business outcomes of this high-growth area, strategically planning for the next phases of expansion.
Requirements:
- 10+ years of experience leading complex growth initiatives or business programs in high-growth environments.
- Proven track record of building and scaling new businesses.
- Experience in the consumer services industry, particularly within a digital company, is preferred.
- Strong analytical abilities combined with a deep understanding of guest needs and market dynamics.
- Exceptional communication skills, with the ability to engage and influence stakeholders at all levels.
Benefits:
- The base pay range is $168,000-$203,000 USD.
- This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.