Description
Join M&S as a Customer Assistant in our Food section at Cribbs Causeway, Bristol. As a frontline team member, you'll provide exceptional customer service, work effectively under pressure, and drive sales growth.
Job Details:
- Part-time role with flexible shifts, including nights (22:00-06:00)
- £3.00 per hour unsocial premium for hours worked between 22:00-06:00
- Potential to work full-time hours during peak periods, such as Christmas
Responsibilities:
- Deliver outstanding customer service, ensuring customers feel valued
- Maintain knowledge of M&S Food products and make recommendations
- Operate efficiently in a fast-paced environment, using digital tools to enhance the customer experience
- Collaborate with colleagues to achieve sales goals and maintain a positive store atmosphere
- Adapt to changing demands and work across various areas of the store
Requirements:
- Digital confidence and ability to use in-store devices and Sparks App
- Strong communication and interpersonal skills
- Ability to work in a team environment and support colleagues
- Flexibility to work varied shifts, including nights and weekends
- Commitment to providing excellent customer service
Benefits:
- Opportunity to work with a well-established and reputable retailer
- Competitive hourly rate
- Unsocial hours premium
- Potential for career development and growth within the company