Description
The First Line Leader (FLL) is a people manager with direct reports, responsible for leading and developing their team, driving performance, and embedding GSK ways of working to deliver outstanding safety, quality, service and business results.
Key Responsibilities
People Leadership & Team Development
- Spend the majority of time working with and developing the team, including regular coaching, feedback and performance conversations.
- Role-model GSK leadership behaviours and create an inclusive, high-performance culture.
- Clarify roles, expectations and priorities for direct reports; ensure objectives and development plans are in place and regularly reviewed.
- Build capability in the team through on-the-job development, mentoring and learning interventions.
Performance Management & Problem Solving
- Own day-to-day performance management for the team, using visual management, KPIs and standard work.
- Lead structured problem-solving at the Gemba, engaging the team to identify root causes and implement sustainable corrective and preventive actions.
- Ensure timely batch/work review and documentation quality.
Process & Standards Management
- Confirm and maintain standards in the area of responsibility.
- Coordinate and prioritise daily and weekly activities for the team.
- Partner with support functions to ensure compliance with GSK policies and regulatory requirements.
Change & Continuous Improvement
- Lead and support change initiatives in the area.
- Promote a culture of continuous improvement.
Stakeholder Management & Communication
- Act as primary contact for the area with upstream/downstream stakeholders.
- Prepare and present area performance updates.
Education & Experience
- Bachelor’s degree in a relevant discipline or equivalent experience.
- Experience in the pharmaceutical/healthcare/manufacturing/commercial environment.
- Proven experience in a team-leading, supervisory or project leadership role.
Key Skills & Competencies
- Strong people-leadership skills.
- Ability to Motivate, Focus, Care and Develop.
- Problem-solving and decision-making skills.
- Strong communication and influencing skills.
- High attention to detail and commitment to quality, safety and compliance.
- Resilience and adaptability in a changing environment.
Benefits
- Competitive salary range: EUR 38,100 to EUR 63,500
- Annual bonus and eligibility to participate in share-based long-term incentive program