Description
As a Non-US Accredited Foreign Graduate, you will be on the forefront of delivering CVS Health's purpose, modeling its values, and demonstrating genuine care for patients.
You will complete a mixed modality learning plan, including a curated learning experience that utilizes your pharmacy knowledge and skills.
Key responsibilities include:
- Patient safety and pharmacy professional practice
- Regulatory requirements and quality assurance
- Customer service and inventory management
- Workflow management excluding final prescription verification
You will also:
- Lead with heart, displaying empathy and compassion for patients, customers, caregivers, and colleagues
- Support the pharmacy manager in motivating and developing pharmacy support staff
- Identify business opportunities and implement solutions to drive growth and improve performance
- Adapt to change and adjust plans to thrive in a dynamic community healthcare setting
Primary job duties include:
Customer Service
- Greet customers in a courteous and professional manner
- Assist customers with questions and concerns
- Answer telephone calls with a warm and friendly greeting
- Request additional help when needed to maximize customer satisfaction
- Perform approved register transactions
Regulatory
- Maintain customer/patient confidentiality according to HIPAA and company standards
- Comply with all federal and state laws, rules, and regulations
- Meet requirements for state and federal licensure within an appropriate timeframe
Pharmacy Operations
- Adhere to CVS workflow and ensure standards are maintained
- Process prescriptions, including translation of SIG codes and product selection
- Resolve third-party rejections and complete manual claim forms
- Perform prescription pick-up procedures
- Access, input, and retrieve necessary information from/to the workstation
Counseling under the direct supervision of a licensed pharmacist
- Offer to counsel customers and direct them to a pharmacist if necessary
- Field medical questions when appropriate
- Communicate and interact with healthcare professionals to provide optimal care
Leadership
- Communicate with field management and corporate as needed
- Participate in all required store operational meetings
- Support maintaining a clean, organized, and professional pharmacy department
- Coordinate and implement training and development of pharmacy support staff
Education:
- High school diploma or equivalent
- Doctorate (PharmD) or equivalent pharmacist degree from a non-US accredited school of pharmacy
- Active pharmacy intern license in the state where the district is located
Prior relevant work experience:
- Required: 0-3 years
- Preferred: 3-5 years
Essential qualifications and functions:
- Foreign graduate from a non-US accredited college or school of pharmacy
- Pharmacist licensure in the state in which the position is based within 120 days of completion of US intern hours
- Strong communication and presentation skills