Description
As a Solutions Engineer I in the Connect team at Mollie, you'll support partners who bring processing volume to the company, focusing on SaaS platforms and marketplaces.
Your core activities will include discovery, solution design, and implementation support for partner deals. You'll work closely with the Connect leadership team to provide an honest, objective view of technical deal health and collaborate with partner acquisition managers to align on deal details and next steps.
You'll also support events and pitches for the commercial team and contribute to process improvement and internal product feedback. As a Solutions Engineer, you'll act as a bridge between technical and commercial teams, ensuring partners receive solutions that fit their needs.
Key responsibilities:
- Lead technical discovery sessions to understand and map complex merchant requirements
- Design and present tailored payment solutions, mapping Mollie's APIs and products to specific business needs
- Build and deliver custom demos, proof-of-concepts, and technical workshops
- Act as a technical expert in the room, partnering with Account Executives to overcome objections and close strategic deals
- Collaborate directly with Product and Engineering teams, channeling critical merchant feedback to shape the product roadmap
Requirements:
- 2 to 3+ years of experience in a customer-facing, technical role
- Customer-facing experience with a technical product, such as pre-sales, solutions engineering, sales engineering, or technical customer success
- Comfortable working with APIs, with the ability to demo and build solutions on top of them
- Strong discovery skills, understanding what a partner needs and judging what's feasible with the product
- Ability to explain complex products, including payment methods, sub-products, and the Connect proposition, to technical and commercial audiences
- Experience working with internal and external senior executive stakeholders
- A technically curious, commercially minded, and customer-minded approach