Description
The GRM Operational Risk – Global Risk Oversight team in Malaysia is a centralized 2LOD group responsible for providing Operational Risk and Control oversight and related support across RBC segments and geographies.
Operational Risk Oversight Activities
- Perform 2LOD controls assurance/testing of key controls mitigating Operational Risks in a business segment (Retail & Commercial Banking, Capital Markets, Wealth Management) and geography (Canada, US, UK, Asia Pacific).
- Support the oversight and challenge of 1LOD's execution of Internal Operational Risk Events and related Root Cause Analysis for a business segment (Retail & Commercial Banking, Capital Markets, Wealth Management) and geography (Canada, US, UK, Asia Pacific).
- Provide oversight inputs and support to relevant 2LOD Operational Risk Domains (e.g., Third Party Risk, Information Management Risk, Fraud Risk).
- Record evidence of 2LOD oversight and challenge on the Operational Risk Management System (ORMS).
- Provide comprehensive results/outputs of Operational Risk oversight activities to relevant Operational Risk teams supporting a segment or geography highlighting trends or exceptions, if any.
- Provide evidence supporting the work output leveraging Operational Risk tools/templates and supporting applications.
- Support the review and oversight of Risk Register (and related Risk & Control Self-Assessment activities) by 1LOD segments and functions across geographies.
- Create presentations summarizing the periodic work output to support broader Operational Risk decision making/stakeholder engagements.
- Provide periodic reports/summary of the oversight activities supporting individual Operational Risk practices to relevant Operational Risk stakeholders.
Quality Assurance & Oversight Activities
- Perform/support periodic quality assurance of Operational Risk work output to analyze any gaps or opportunities for improvement.
- Support the Department Head in maintaining oversight of Operational Risk practice execution for team members as required.
- Develop/update procedures or templates as the Enterprise policies or Standards evolve and ensure consistency in practice execution.
- Support training of new team members as may be necessary.