Description
Wise is building a scalable, transparent, and cost-efficient card issuance supply chain. We're looking for a Supply Chain Function Lead – Card Issuance to own the multi-year strategy for card manufacturing and delivery, design the operating model for a high-performing global supply chain function, and lead our partner portfolio end-to-end.
Your mission: You will be helping us create an entirely new network for the world's money. You will set strategy and build the operating model, own the partner portfolio and drive vendor accountability, lead commercial negotiation and contract strategy, influence cross-functionally and deliver change, and lead and grow the function.
Responsibilities:
- Set strategy and build the operating model:
- Define and drive the 1–3 year strategy for card manufacturing and delivery
- Design the operating model for a scalable global supply chain function
- Own the monitoring roadmap to detect and resolve issues early
- Own the partner portfolio and drive vendor accountability:
- Lead the global partner portfolio strategy
- Establish high-impact vendor governance
- Represent Wise in senior partner forums
- Lead commercial negotiation and contract strategy:
- Negotiate contracts end-to-end with a strong commercial stance
- Build robust contract architecture
- Influence cross-functionally and deliver change:
- Partner with Product, Ops, Risk, Compliance, Finance, and Customer Support
- Lead cross-functional programmes for supply-chain changes
- Lead and grow the function:
- Hire, coach, and develop the supply chain team
- Set a high bar for ownership, transparency, and execution
What success looks like:
- A clear 1–3 year supply chain strategy and annual plan with measurable targets
- A resilient partner portfolio with primary/secondary coverage per region and tested transition playbooks
- Measurable improvements in vendor performance
Qualifications:
- Proven ownership of end-to-end supply chain strategy for card manufacturing and/or regulated physical product operations
- Strong track record holding vendors accountable and influencing external partners
- High-stakes commercial negotiation experience and confidence representing your organisation at executive level
- Deep capability in contract design
- Experience managing multi-vendor portfolios, concentration risk, and resilience planning
- Strong cross-functional programme leadership and senior stakeholder influence
- People leadership: building/scaling teams, coaching, and performance management
- Operational literacy in card manufacturing and logistics/last-mile delivery optimisation