Description
The Royal Borough of Greenwich is seeking an ambitious and highly motivated Disability and Home Improvement Service Manager to lead a diverse and impactful service that enables residents to live independently, safely and with dignity.
The successful candidate will report to the Head of Housing Inclusion and Support Services and lead a multidisciplinary team of approximately 50 staff. They will oversee a broad portfolio of services, including major disabled adaptations, private sector home improvement agency services, private sector renewal, handyperson services, private sector empty properties and the housing occupational therapy service.
Key responsibilities include:
- Developing strategy and shaping policy
- Managing significant budgets of approximately £8 million
- Overseeing contract and programme delivery
- Ensuring the Council continues to meet its statutory responsibilities while delivering excellent customer outcomes
The ideal candidate will have:
- Significant experience managing customer-focused housing, adaptation, or home improvement services
- Strong leadership and people management skills
- Extensive knowledge of disabled adaptations, Disabled Facilities Grants, and private sector home improvement services
- Experience managing complex budgets, contracts, and performance frameworks
- Excellent communication, report writing, and stakeholder engagement skills
This is a unique opportunity to lead services that make a tangible difference to residents' lives. The successful candidate will play a key role in helping disabled people remain independent, improving housing conditions across the borough, supporting vulnerable households, and shaping the future direction of an essential service.
Salary: £71,181 - £74,802 per year